Customer Service Connection

Wiraya needs

• Minimum 1 number to connect customers directly through to customer service (e.g. via key choice 1 )
• This number should be a specific number for Wiraya customers and preferably marked clear for customer service agents
• Number for customers to call from the SMS (can be same as above, can be new specific number, or a general customer service number)
• Opening hours for the numbers above

Client should decide if they would like to see customers mobile number or Wiraya's outgoing number when a customers

Updated on: 04/03/2026