> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.wiraya.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Naming Conventions

For the Contact, Events, and Metrics entities a common name standard should be used to secure proper usage of the values in analytics and reporting. The names are case sensitive.  
Business specific naming convention rules are listed as separate subsections.

# Contacts

## Personal

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/7/7/5/27755fd4cd2e9a00/4652a714-f266-40d3-88c5-f2e8c4_1xl0eqd.png)](https://downloads.intercomcdn.com/i/o/134333451/6cb6da00bfc49d26544d0d3e/Ska%CC%88rmavbild+2019-07-15+kl.+13.47.59.png?expires=1766135700&signature=7b4bc0af510a8a63f48e799f7bff07a9aa0319234d43e31b7aee3071061fe6a4&req=dSMjFcp9mYReFb4f3HP0gEvEkh0LqhCsGHzPY6ZnYt5ywrmEZ%2BgSLAhoNw38%0AfXVsuQsOwNR5CblUoQ%3D%3D%0A)

[E.164 formatting](https://en.wikipedia.org/wiki/E.164)

## General

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/4/5/324546a8b2fe3000/d334a470-f53d-4951-b8be-593fe4_8d3mg8.png)](https://downloads.intercomcdn.com/i/o/134334649/8ea802bbaeedf63c5a3343f2/Ska%CC%88rmavbild+2019-07-15+kl.+13.53.41.png?expires=1766135700&signature=d5945232830f4d974d01af696176274dba4c6d5ac538b109249ebc67fa506774&req=dSMjFcp6m4VWFb4f3HP0gL32spqPWYYk4TPz37L%2Bp6fYaZcKC5XyqpmYnLS8%0AuhoGKOgqKNbz6uucxQ%3D%3D%0A)

# Events and Metrics Data

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/e/c/9/2ec941f6a54e6800/19d0c6ba-7d79-4102-8903-2cb1d7_1askwvs.png)](https://downloads.intercomcdn.com/i/o/134334508/b2d4f8a1feea56c08944184c/Ska%CC%88rmavbild+2019-07-15+kl.+13.53.03.png?expires=1766135700&signature=a15511e42831cb606aad501370c10a5811600da64879a53b2b83507433172b30&req=dSMjFcp6mIFXFb4f3HP0gJRl8ffxRnOCOKt3Y7m5Z7e7LA1%2Bpk3gGyupOm0P%0AAyhSsYDC%2FQeSsBFKVQ%3D%3D%0A)

# What's Next

Please have a look at our [API Reference](https://api.wiraya.ai/).