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# How to Create an Email Module?

**Optimized App > Left Navigation Bar > Email Modules**

**1.** Follow the above-mentioned workflow to land on the Email Modules grid.

**2.** Click the +New Module button. Doing so opens the Email Module window.

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b6ffec354ee00/6310c220-d949-4671-bec3-eb22e5_cw7u5k.png)](https://downloads.intercomcdn.com/i/o/853849352/89e0a917cbe6adf3de8745a8/image.png?expires=1766135700&signature=241f41822f35cda3fa43ccd699e892ff9007553e8b9e6bb491cbd12ed05c3eed&req=fCUkHs13noRdFb4f3HP0gM76maoK3hR83efjU03OFs%2FI3KqerrvYPuu7PRr7%0AhTwnXAEZtiH5t7d7mA%3D%3D%0A)

**3.** Here, name the Module using the Name of the Module field.

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/6/4/a/464a475d6cc6d000/b5c1916d-4056-4a13-b28c-71d061_127yabd.png)](https://downloads.intercomcdn.com/i/o/853849809/fc16191912d204e461748cfe/image.png?expires=1766135700&signature=908065e97deda0b83e72a5044f18a9dd9736e1421785ddc1958415db818742ed&req=fCUkHs13lYFWFb4f3HP0gNpJE73eG0QGzx%2BdEwpa5nFuvLywQj5ZV%2BxwfHUN%0AF9KIuUYfyXtlQe8ZlA%3D%3D%0A)

**4.** Use the Description of the Email field to describe what the Email Module is about.

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/a/e/8/aae83bd900a97000/3a45f239-c17f-453c-b78f-197355_1l9bhhi.png)](https://downloads.intercomcdn.com/i/o/853849844/939af52d7305db37315aa69c/image.png?expires=1766135700&signature=faab4d0275d5ced66a763cade887f5f4b3579f7f92f0ea95c960487d51a34d0a&req=fCUkHs13lYVbFb4f3HP0gPetIaBRhIM2g%2Fq2Q1kgE99rcFXQBT4%2FWTvXmjmo%0AS%2FfgsBl1dcyAGo0yKA%3D%3D%0A)

**5.** Enter the subject of the Email in the Subject field.

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/a/8/d/aa8d01a7533ff000/3904a3c8-6761-4a10-8f5a-1208d9_l9cbs1.png)](https://downloads.intercomcdn.com/i/o/853849887/102f9ef4b0b14b2ec67c329f/image.png?expires=1766135700&signature=4b115dfb5828deae2765d7874eda7046dbb1b7ebb7485c9ad23f7e71d4134626&req=fCUkHs13lYlYFb4f3HP0gMP%2BL1mcLcAA6NIscQ3I6vdIlcHMNQ30EYpGu7e4%0AfCNUV1Hnj7k73rqcVQ%3D%3D%0A)

**6.** Use the Content of the Email textbox to record the content of the Email. You can use paragraphs, line breaks, bold and other HTML tags. 

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/9/37f9e620aed10/58047514-8834-4abc-8820-538f26_9hj26a.png)](https://downloads.intercomcdn.com/i/o/853849934/19e9dc8a60fc929ce693828b/image.png?expires=1766135700&signature=a26cb77c80c364da8286c10f0f0acf1186865f0a3c5b1523152b7ad9aebfa1d8&req=fCUkHs13lIJbFb4f3HP0gGMvwnEt2hPbTd5xjpvEhVV94f%2BtZqYypL0zNNlT%0AGgIhWFAHswdMNSeqaQ%3D%3D%0A)

**7.** Once the required information is filled, click the Create button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/f/6/2/df62cc661f6e2800/379af708-22f3-448f-b842-ef6397_j1aei.png)](https://downloads.intercomcdn.com/i/o/853850054/73e1288da9762e089cf0a9b3/image.png?expires=1766135700&signature=98aa6c95b68cfd1aa1d53669f951b723df865500422153dfa3828feea03b5b2f&req=fCUkHsx%2BnYRbFb4f3HP0gERfFVBS9HLsyuwZ03EQ6ByyVwLj1ank9W54fUno%0A9PDyluDmYI5sRqQ8dw%3D%3D%0A)

###### Read more
[How HTML tags in the Email Module work?](https://support.wiraya.com/en/article/how-html-tags-in-the-email-module-work-1srmlwo/)
[How to create a voice module?](https://support.wiraya.com/en/article/how-to-create-a-voice-module-1p1ms9x/)
[How to create an SMS module?](https://support.wiraya.com/en/article/how-to-create-an-sms-module-hjcs6c/)
[How to view and edit email modules?](https://support.wiraya.com/en/article/how-to-view-and-edit-email-modules-1w9npo2/)
[How to view and edit sms modules?](https://support.wiraya.com/en/article/how-to-view-and-edit-sms-modules-1a5ctbe/)
[How to view and edit voice modules?](https://support.wiraya.com/en/article/how-to-view-and-edit-voice-modules-1hw5mzm/)