> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.wiraya.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Create a Broadcast Campaign? **Optimized** A**pp > Left Navigation Bar > Campaigns > View Campaigns > New Campaign** **Optimized App > Left Navigation Bar > Campaigns > Create Campaign** **1.** Follow either of the above-mentioned workflows to land on the Choose Campaign Type screen. **2.** From the options displayed here, select Broadcast and click the Next button. [![](https://storage.crisp.chat/users/helpdesk/website/-/6/8/d/b/68db338fb4972800/6dab1857-355e-4766-bedc-233a82_zx82ud.png)](https://downloads.intercomcdn.com/i/o/853651383/9263fafc9aa8080ecff45810/image.png?expires=1766135700&signature=d5c9eb75a9e9aa1e9390301d1ab795c8d9a4cbf30a6b3c1f046812054494582a&req=fCUkEMx%2FnolcFb4f3HP0gA3o08eyX77OruhPj1LbOGM4160y6C3FjXZWfZEP%0ADaWGAvw2ULhfGbCOKA%3D%3D%0A) **3.** From the Campaign Details screen, use the Campaign name field to enter the name of the campaign. [![](https://storage.crisp.chat/users/helpdesk/website/-/2/9/2/2/29227e1219f06c00/93794bc0-c5db-413c-8530-0968a1_fhkvcb.png)](https://downloads.intercomcdn.com/i/o/853658960/93da6e9ed5a4b0155ddd02f9/image.png?expires=1766135700&signature=a14fdb427c53ccb2412d73d0910fc5e101cf8ba9f967de17e8042eda32453647&req=fCUkEMx2lIdfFb4f3HP0gIpQKr3tlSYdeztq9TzXXJ5oS6Ihn62RARV0nE%2F7%0A6rNfpdr3oo3bwF2%2Bwg%3D%3D%0A) **4.** Select the language in which you want to create the campaign using the Language dropdown. [![](https://storage.crisp.chat/users/helpdesk/website/-/9/9/a/3/99a3c4ee3ff09800/a757c028-f139-4691-ad73-578461_100w0u4.png)](https://downloads.intercomcdn.com/i/o/853659036/4e0ffa6a19f93efc311083cb/image.png?expires=1766135700&signature=67ab5a81a02c8e9b3ce4b282bce9a57407eab749891be9df7b4d5055f0bf191e&req=fCUkEMx3nYJZFb4f3HP0gJgJDsbpCN5jlMYygfXf888bGMHYlNQCmckp%2Bkh8%0Aike52cIF7aKcvhG7jA%3D%3D%0A) **5.** Use the Description textbox to describe what the campaign focuses at. [![](https://storage.crisp.chat/users/helpdesk/website/-/1/6/c/4/16c4d7430688ef00/b3375783-a4fd-485d-915e-df0e11_1waxhnd.png)](https://downloads.intercomcdn.com/i/o/853659093/b48d891e25fdf4ab75a2ee14/image.png?expires=1766135700&signature=9fb59c1398c0489aec8224cca4a3db2a07871446cb1477d47d6fabea4233b8c4&req=fCUkEMx3nYhcFb4f3HP0gMlXuz%2BEVoRb4QS8a%2BUQJ78j%2BKgANG%2BOenb4YOls%0AgiNvSj0MPp7rjIX0vA%3D%3D%0A) **6.** Select the use case for which the campaign is being created using the Use Case dropdown. [![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/2/f/f82f50dcfa9ca00/545d3d48-441e-44e0-bb69-86db4c_1g74clo.png)](https://downloads.intercomcdn.com/i/o/853659155/38a8e8a83cfbad1a4b486dce/image.png?expires=1766135700&signature=90b29ef21abe26af6cfc159130f48022cb81c3541dd1f968f247256daa735326&req=fCUkEMx3nIRaFb4f3HP0gH2KtdOuDLcVo5Y20Wb6r4CFDH3HK12Dp5ceDgpa%0Awj7TM5TWW2hze759dQ%3D%3D%0A) **7.** As the required selections are made, click the Next button. This takes you to the Campaign Content screen. [![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/2/a/e32a580cdf83c80/c3a38be4-0fc0-46ba-85fc-9a2009_1n53bf9.png)](https://downloads.intercomcdn.com/i/o/853659274/2cd6c71db82988e601bd0cd1/image.png?expires=1766135700&signature=5b5a7a56f8954661e33980196c453054f5e533810d40704b55e9e7ecd68088b0&req=fCUkEMx3n4ZbFb4f3HP0gJKHFP7TclAadg18CFL5OfbtC7gtDGkF84PcA0rf%0AYk67lwPsQYBYoDiT6w%3D%3D%0A) **8.** Here, you can either create a new Module or choose an existing preset Module for the campaign content. **9.** In case you want to create a new Module, choose the channel for which you want to create the Module using the Channel dropdown. [![](https://storage.crisp.chat/users/helpdesk/website/-/9/9/1/0/99101d785bba1000/95e83aac-6ecb-42b2-ac65-a6720d_h0nego.png)](https://downloads.intercomcdn.com/i/o/853659507/e8c2b12d56770e91383aebda/image.png?expires=1766135700&signature=706d2be435b2a50102c141083e2119bc9b9c7dbb2cc101bfa1066dbd3b9e3e17&req=fCUkEMx3mIFYFb4f3HP0gB1gnB9oT0OkTSL4H%2F0segBqrcVqWWIrcEj9Kvvt%0AxHzhpMdQtcOpjbcQhA%3D%3D%0A) **10.** Click the +Add New Message button. This opens the Module window for the selected channel (SMS, Email, or Voice). For this article, we are choosing the SMS Module. [![](https://downloads.intercomcdn.com/i/o/853659586/05cf6026bf91f3c9537cce9c/image.png?expires=1766135700&signature=7cf67ab06746030eeac9e969aeb30ed80813a5ab274820f86165e05da6982db0&req=fCUkEMx3mIlZFb4f3HP0gISV3nFrIkjZVQK6B6002Vt8roHWOfy0bjVbuTyR%0AunQf0ikU%2BihXSuc0Xg%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853659586/05cf6026bf91f3c9537cce9c/image.png?expires=1766135700&signature=7cf67ab06746030eeac9e969aeb30ed80813a5ab274820f86165e05da6982db0&req=fCUkEMx3mIlZFb4f3HP0gISV3nFrIkjZVQK6B6002Vt8roHWOfy0bjVbuTyR%0AunQf0ikU%2BihXSuc0Xg%3D%3D%0A) **11.** Enter the Module name in the Name of the Module field. [![](https://downloads.intercomcdn.com/i/o/853661887/36933df793d1b535701fb51e/image.png?expires=1766135700&signature=d0c5724482627563645d0ac869f4d3489052d79d2b3687a61a3cbf65be4cf701&req=fCUkEM9%2FlYlYFb4f3HP0gPLSXm9tK2%2Bp4TSeez4PnKDM1J2RE9x%2BTns83fp8%0AkSZ9joMGqU3XVpMk3g%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853661887/36933df793d1b535701fb51e/image.png?expires=1766135700&signature=d0c5724482627563645d0ac869f4d3489052d79d2b3687a61a3cbf65be4cf701&req=fCUkEM9%2FlYlYFb4f3HP0gPLSXm9tK2%2Bp4TSeez4PnKDM1J2RE9x%2BTns83fp8%0AkSZ9joMGqU3XVpMk3g%3D%3D%0A) **12.** Use the Description of the SMS field to describe what the SMS is about. [![](https://downloads.intercomcdn.com/i/o/853661966/1bba6b2edf02600a112eee49/image.png?expires=1766135700&signature=6f145cb2927d929f8ea19dcf7d1a6a15859cbb5fb49fb2455052083f15c65f55&req=fCUkEM9%2FlIdZFb4f3HP0gDTsEdCO46X98%2FNb7YoVBkUWfA6aD4S2gx%2FPnidO%0APsKwvoXaIQm2%2F7PRjg%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853661966/1bba6b2edf02600a112eee49/image.png?expires=1766135700&signature=6f145cb2927d929f8ea19dcf7d1a6a15859cbb5fb49fb2455052083f15c65f55&req=fCUkEM9%2FlIdZFb4f3HP0gDTsEdCO46X98%2FNb7YoVBkUWfA6aD4S2gx%2FPnidO%0APsKwvoXaIQm2%2F7PRjg%3D%3D%0A) **13.** Enter the SMS content in the Content of the SMS field. [![](https://downloads.intercomcdn.com/i/o/853662048/3545932ea964575487f1d606/image.png?expires=1766135700&signature=82a5bf2bf8e9865c3f0b9d6bcbd174b435a9811d4475837865375309e2062c9f&req=fCUkEM98nYVXFb4f3HP0gNPJzUu9Ho5yChoPBizjaGF80%2F3a%2B%2FWES9yNtA0X%0AQOkThyOpGN%2FXUJ%2FsRg%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853662048/3545932ea964575487f1d606/image.png?expires=1766135700&signature=82a5bf2bf8e9865c3f0b9d6bcbd174b435a9811d4475837865375309e2062c9f&req=fCUkEM98nYVXFb4f3HP0gNPJzUu9Ho5yChoPBizjaGF80%2F3a%2B%2FWES9yNtA0X%0AQOkThyOpGN%2FXUJ%2FsRg%3D%3D%0A) **14.** Once the required information is filled, click the Create button. [![](https://downloads.intercomcdn.com/i/o/853662704/1caa42c2bc5467ef00a0fe64/image.png?expires=1766135700&signature=86b16a673db0aad69dca002818ac198e730fef31f368c35c0dcb4b44c17cdb1d&req=fCUkEM98moFbFb4f3HP0gP9G43B5cSk7BMoRxk5X%2B8Ym4%2FheENXAFQjEVHPQ%0AsgD2m9vpYuoJwZdVZw%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853662704/1caa42c2bc5467ef00a0fe64/image.png?expires=1766135700&signature=86b16a673db0aad69dca002818ac198e730fef31f368c35c0dcb4b44c17cdb1d&req=fCUkEM98moFbFb4f3HP0gP9G43B5cSk7BMoRxk5X%2B8Ym4%2FheENXAFQjEVHPQ%0AsgD2m9vpYuoJwZdVZw%3D%3D%0A) **15.** On the other hand, if you are choosing an existing Module, select the sender from the Sender dropdown. [![](https://downloads.intercomcdn.com/i/o/853663601/130edf735f1d00ab769b3de9/image.png?expires=1766135700&signature=fdbaf1d4c0386b9264c4a6e823caaa1f0de6130d5a8457d4c990631d1a56f656&req=fCUkEM99m4FeFb4f3HP0gL41Kx5CPOJNffy1x5JGKJpoZbLdKjWFdJykOODY%0AOKT%2FbOcHDbd1Z1XQRw%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853663601/130edf735f1d00ab769b3de9/image.png?expires=1766135700&signature=fdbaf1d4c0386b9264c4a6e823caaa1f0de6130d5a8457d4c990631d1a56f656&req=fCUkEM99m4FeFb4f3HP0gL41Kx5CPOJNffy1x5JGKJpoZbLdKjWFdJykOODY%0AOKT%2FbOcHDbd1Z1XQRw%3D%3D%0A) **16.** Use the Module dropdown to select the Module. [![](https://downloads.intercomcdn.com/i/o/853663655/cce451a489ac0bf125304405/image.png?expires=1766135700&signature=8ed5672591eed7b2b54575de81c0e06d40d899092e1b519af29a0d14756085ef&req=fCUkEM99m4RaFb4f3HP0gCuqmSJjyjpUL%2FaI76LKLzIAJ3X%2BuCriTROCGZS%2B%0Amz9Q8SufqycUDUgB1w%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853663655/cce451a489ac0bf125304405/image.png?expires=1766135700&signature=8ed5672591eed7b2b54575de81c0e06d40d899092e1b519af29a0d14756085ef&req=fCUkEM99m4RaFb4f3HP0gCuqmSJjyjpUL%2FaI76LKLzIAJ3X%2BuCriTROCGZS%2B%0Amz9Q8SufqycUDUgB1w%3D%3D%0A) **17.** Once the required selections are made, click the Next button. This takes you to the Review screen. [![](https://downloads.intercomcdn.com/i/o/853663767/45f99ba13c5467b8e2853c92/image.png?expires=1766135700&signature=20bd08cf6af4de4a32a56f8ea179466cf1ef03baa8829264633ea197543a9c40&req=fCUkEM99modYFb4f3HP0gOocdaK2b6bW0hsBpZ3SNttS7IGol%2BK4OmWZftQ%2B%0ApI9Entix%2FM8xTKTmHQ%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853663767/45f99ba13c5467b8e2853c92/image.png?expires=1766135700&signature=20bd08cf6af4de4a32a56f8ea179466cf1ef03baa8829264633ea197543a9c40&req=fCUkEM99modYFb4f3HP0gOocdaK2b6bW0hsBpZ3SNttS7IGol%2BK4OmWZftQ%2B%0ApI9Entix%2FM8xTKTmHQ%3D%3D%0A) **18.** Here, all the information you filled for the campaign is displayed for you to review. [![](https://downloads.intercomcdn.com/i/o/853664392/6ca78612046da667c7fb884d/image.png?expires=1766135700&signature=0b2651bdc9e545de97bf65470530236df0b300b789ba22a925077461a6639700&req=fCUkEM96nohdFb4f3HP0gKSe96mBGEyBHd%2BSPkNif5pxoBgqeWdtkaaD2sTY%0AWxaQ5CZ6p4pdGzVMsw%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853664392/6ca78612046da667c7fb884d/image.png?expires=1766135700&signature=0b2651bdc9e545de97bf65470530236df0b300b789ba22a925077461a6639700&req=fCUkEM96nohdFb4f3HP0gKSe96mBGEyBHd%2BSPkNif5pxoBgqeWdtkaaD2sTY%0AWxaQ5CZ6p4pdGzVMsw%3D%3D%0A) **19.** Once reviewed, click the Publish Campaign button. [![](https://downloads.intercomcdn.com/i/o/853664559/7c9b050473eb5658a88eb133/image.png?expires=1766135700&signature=d7cd19415cdaffad1effc8b97fffa656206855ebcaa611bed37c129154d8b96e&req=fCUkEM96mIRWFb4f3HP0gJTVMcSK0QvBSNuPzCpK8hXoc5I2RqIoyFYnN8xR%0A66t9vnobBzTXop5zbg%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/853664559/7c9b050473eb5658a88eb133/image.png?expires=1766135700&signature=d7cd19415cdaffad1effc8b97fffa656206855ebcaa611bed37c129154d8b96e&req=fCUkEM96mIRWFb4f3HP0gJTVMcSK0QvBSNuPzCpK8hXoc5I2RqIoyFYnN8xR%0A66t9vnobBzTXop5zbg%3D%3D%0A) ###### Read more [How to check and change the Calling Number or SMS Sender for a Campaign?](https://support.wiraya.com/en/article/how-to-check-and-change-the-calling-number-or-sms-sender-for-a-campaign-n7cecz/) [How to Create a Sequenced Outreach Campaign?](https://support.wiraya.com/en/article/how-to-create-a-sequenced-outreach-campaign-1bv11sy/) [How to delete an existing campaign?](https://support.wiraya.com/en/article/how-to-delete-an-existing-campaign-112lt77/) [How to Edit an Existing Campaign (Broadcast Campaign and Sequence Campaign)?](https://support.wiraya.com/en/article/how-to-edit-an-existing-campaign-broadcast-campaign-and-sequence-campaign-13ljucl/) [How to identify whether my existing Campaign is Sequence or Broadcast](https://support.wiraya.com/en/article/how-to-identify-whether-my-existing-campaign-is-sequence-or-broadcast-3y8te4/) [How to schedule a campaign?](https://support.wiraya.com/en/article/how-to-schedule-a-campaign-1dx0k2l/) [How to schedule an existing campaign?](https://support.wiraya.com/en/article/how-to-schedule-an-existing-campaign-9xgmqh/) [How to view campaigns?](https://support.wiraya.com/en/article/how-to-view-campaigns-1odqwia/) [Why a Campaign is not visible in the Schedule? (Untested status explained)](https://support.wiraya.com/en/article/why-a-campaign-is-not-visible-in-the-schedule-untested-status-explained-1hxw2gv/)