> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.wiraya.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Add a New SMS Sender ID?

***This section is only visible if you are an admin user***

**Optimized App > Left Navigation Bar > Organizational Settings**

**1.** Follow the above-mentioned workflow to land on the SMS Settings tab. Contact us if you need a Phone Number (sometimes referred as Caller ID).

**2.** Click the +New Sender ID button. Doing so opens the Add Sender ID popup.

[![](https://storage.crisp.chat/users/helpdesk/website/-/8/f/d/4/8fd472fbcc9c2000/28b37dc5-241b-496e-b2f0-2f6613_vry7o9.png)](https://downloads.intercomcdn.com/i/o/853879963/557be7c0c97f8ada107251bb/image.png?expires=1766135700&signature=931502c59a08776edcf5355d082f55a8166017a669452b2bfb50a37485158178&req=fCUkHs53lIdcFb4f3HP0gLp4DMR3HXoQ2OeF5QtlkHKR89awwOCUiGvC%2Fz4n%0Ar%2FKUMkNM%2B%2FvYjem95Q%3D%3D%0A)

**3.** Here, enter the sender ID in the Sender ID field.

**4.** Once entered, click the Add button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/0/9/0/1090ebdf8c9d0e00/6a60b9ac-2112-49ae-9faf-46df55_ysv5ea.png)](https://downloads.intercomcdn.com/i/o/853880094/f93da82e7a57faa8a9c3e31f/image.png?expires=1766135700&signature=3e6654ddee71001f84cdd71fb90bb9571f7c18ce0601117cc4fdbb94038ba099&req=fCUkHsF%2BnYhbFb4f3HP0gCJCYJIa%2BC4ArGCW%2FG%2F0cwr%2BTmytj1nqTsSfJ6Od%0AKarO0UwS%2BPlz1s9vZA%3D%3D%0A)

**5.** The added sender ID is displayed on the SMS Sender ID grid.

[![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/b/9/7cb91fb915052000/9bebb914-a970-4633-975f-28dfa2_l91d26.png)](https://downloads.intercomcdn.com/i/o/853880314/a1f397e50f6752f070dae9c8/image.png?expires=1766135700&signature=4d7d6e4b18d0be4ca158991bae8676c00cda4e9dfddb3a32f15cca8fc3389e61&req=fCUkHsF%2BnoBbFb4f3HP0gGZMNJASjbe5B5ADjCQPe61N1qnDAifv6KZXzjng%0A5nkxVQILqt5eWAqKng%3D%3D%0A)
Note: Different countries may have different regulations regarding the use and registration of SMS Sender IDs.


###### Read more
[How to access your business hours?](https://support.wiraya.com/en/article/how-to-access-your-business-hours-9v42j5/)
[How to Add a Contact Attribute?](https://support.wiraya.com/en/article/how-to-add-a-contact-attribute-7c9g1b/)
[How to Add a Email Domain?](https://support.wiraya.com/en/article/how-to-add-a-email-domain-gcyxvs/)
[How to Add a New API Token?](https://support.wiraya.com/en/article/how-to-add-a-new-api-token-u9n28c/)
[How to Verify Email Domain?](https://support.wiraya.com/en/article/how-to-verify-email-domain-rsne7t/)
[How to View API Tokens and Webhooks?](https://support.wiraya.com/en/article/how-to-view-api-tokens-and-webhooks-1qsk93s/)
[How to View Contact Attributes?](https://support.wiraya.com/en/article/how-to-view-contact-attributes-1fd7tt3/)
[How to View Email Settings?](https://support.wiraya.com/en/article/how-to-view-email-settings-31oioo/)
[How to View SMS Settings?](https://support.wiraya.com/en/article/how-to-view-sms-settings-eff8u4/)
[How to View your Numbers and set number-specific Voicemail?](https://support.wiraya.com/en/article/how-to-view-your-numbers-and-set-number-specific-voicemail-fmt5yn/)